Swiss Risk & Care
From Business Intelligence to data science, our clients testify to the success they have had with a better use of data, as by Swiss Risk and Care Inc. (analytics)
SWISS RISK & CARE is an independent, multi-specialist and a reference in insurance, provident and HR services, born from the grouping of 7 brokers who share the same vision of their consulting business.
THE CHALLENGE
SWISS RISK & CARE takes care of managing absences of its clients’ employees on their behalf. It thus collects information related to absences (short, medium or long term), manages the inherent formalities, ensures the follow-up of the employees, makes sure that everything fits into the framework fixed with the insurers and, if requested, provides its clients with the necessary arguments to optimize the related contracts.
SWISS RISK & CARE uses a large amount of data. They are mainly gathered within its specialized software (UNIPRO) and their analysis is complicated by the numerous rules (and exceptions) underlying the follow-up of absences. The management of SWISS RISK & CARE has observed that although a great deal of information is available, it could be analyzed more finely in order to better measure (or even anticipate) an absence and to prevent consequences impacting the performance of clients. Current reports produce basic statistics, and SWISS RISK & CARE now needs a more powerful tool to decipher the information hidden in data, to detect possible correlations and to share it all easily and securely.
THE SOLUTION
After an analysis of the situation, CALYPS first defined and documented the needs, which not only allowed SWISS RISK & CARE to understand the scope of the needs and to revise its requests accordingly, but also to ensure the continuity of the knowledge and its easy transmission. CALYPS then proposed an analytics solution based on an innovative dashboard that makes it possible to easily reconcile all available data, to visualize it, to draw all indicators required to refine the understanding and reveal the reality hidden behind absences. In addition, the solution generates customized reports in .pdf format that closely adhere to the SWISS RISK & CARE corporate identity.
The solution is empowered by Qlik Sense® for ETL, indicator calculation and visualization, and Qlik NPrinting® for automated report generation and delivery. It reconciles all necessary data on a daily basis and stores it on optimized files in Qlik format, increasing performance and simplifying management. It automatically generates a customized report for each SWISS RISK & CARE customer and manages it according to specific constraints (including storage and archiving) at the defined rate. Finally, thanks to the integrated functions of controlled governance, the solution facilitates access and sharing of value-added information, while remaining secure and strictly limited to authorized persons.
BENEFITS
- the automated collection and aggregation of data sources;
- the ease with which users explore and visualize key performance indicators;
- secure, ubiquitous and multi-device dashboard access;
- the ability to generate and send customized reports in the desired format and according to specific constraints;
- a coherent, unified, reliable and high-performance technical architecture;
- Deployment and commissioning with little impact on operational activities;
- Interactive and accurate documentation for efficient knowledge sharing.